Please be aware – as of May 2021 Clipsters books are full and we cannot take on any new customers for now. We’re really sorry for any disappointment. Please see this for more details.
Get in touch to book a grooming session, ask us a question, or discuss what might be right for your dog.
You can call or text (in case she’s mid-grooming) Charlotte on 07771 780 440.
Our address is 19 MacDonald Road, Walthamstow, London E17 4AY.
Clipsters operate in a Covid-safe way, following government, Kennel Club and CFSG advice. We are taking every precaution to protect the health of our customers (dog and human).
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Important. Please read the following before booking any treatment with Clipsters or read our full terms and conditions:
Costs can be affected by the condition of a dog’s coat. If the coat is severely matted, every effort will be made to brush it out, but clipping may be required. We may only know which once we actually see your dog.
If your dog is found to have fleas there will be an additional £10 charge for the application of medicated flea shampoo and for decontaminating the grooming environment and equipment.
Any changes in the price originally agreed will be advised by phone or text before treatment takes place.
By booking, you agree to inform Clipsters of any health issues your dog may have; it may not prevent grooming from being undertaken but helps us to make sure your dog is as comfortable as possible during their treatment and we’re as prepared as we can be.
We will always conduct a pre-groom consultation. Your dog’s safety, wellbeing and comfort is paramount to us. However, in the highly unlikely event that your dog becomes agitated or aggressive, we reserve the right not complete treatment but may still charge a fee for time taken, products used etc. We will inform you by phone or text should this be the case.
If you need to cancel or re-arrange an appointment Clipsters will try to accommodate you, but if you need to change as less than 24 hours notice we may have to charge a fee.
Clipsters support and uphold the Pet Industry Federation’s code of conduct.
If you’re using a dog groomer for the first time, please take a look at the RSPCA’s guide to working with a dog groomer.